Privacy Policy

Effective: 10/12/2025

1. INTRODUCTION

This Privacy Policy describes how Eved collects and uses Personal Data about you through the use of our Website, and through email, text, and other electronic communications between you and Eved.

Eved, LLC ("Eved" or "We") respects your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy (our "Privacy Policy") describes the types of information we may collect from you or that you may provide when you visit the websites http://www.eved.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy applies to information we collect:

  • on our Website; and
  • in email, text, and other electronic messages between you and our Website.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by Eved or any third-party (including our affiliates and subsidiaries); or
  • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

This Privacy Policy may also apply to information we create or derive about you as a result of you using our Website and our products and services available on or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

2. DATA PROCESSOR

Eved is the data controller of the Personal Data you provide on the Website. At this time, Eved is not required to appoint a Data Protection Officer or a representative in the European Union.

Your employer, management team, agency, or company represented by, controls the means and purposes of our use of your Personal Data and Eved is the data processor of your Personal Data under applicable data protection laws. At this time, Eved is not required to appoint a Data Protection Officer or a representative in the EU and has elected not to do so. Eved may be contacted in any manner set forth below in the Contact Information Section of this Privacy Policy.

3. CHILDREN UNDER THE AGE OF 18

Our Website are not intended for children under the age of 18 and children under the age of 18 are not permitted to use our Website. We will remove any information about a child under the age of 18 if we become aware of it.

Our Websites are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Websites. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information on our Websites or on or through any of its features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at help@eved.com or through any of the contact resources below.

4. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.

Generally

We collect several types of information from and about users of our Websites, specifically information:

  • by which you may be personally identified, such as name, employer postal address, work e-mail address, work and mobile telephone numbers, credit card information (for payment processing), EvedPay financial account information, other financial information, and photographs of you ("Personal Data");
  • that is about you but individually does not identify you, such as the name of your employer, errors and issues you may encounter on our Website, traffic data, location data, log files, entering/exit pages, date and time of your visit to the Website, and clickstream data; and/or
  • about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • directly from you when you provide it to us;
  • automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies;
  • from third parties, for example, our other users, and vendors and event planners who use our Website who may enter your Personal Data onto our Website.

Information You Provide to Us

The information we collect on or through our Websites are:

  • information that you provide by filling in forms on our Websites, including information provided at the time of registering to use our Websites, posting material, or requesting further services;
  • records and copies of your correspondence (including email addresses), if you contact us;
  • your responses to surveys and quizzes;
  • details of transactions you carry out through our Website and of the fulfillment of your transactions;
  • your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically:

  • details of your visits to our Website, specifically traffic data, location data, logs, entering/exit pages, date and time of your visit, error and issue information, clickstream data, and other communication data;
  • information about your computer and internet connection, specifically your IP address, operating system, and browser type.

Details about the automated data collection technologies and the specific cookies that we use can be found in our Cookie Policy.

5. LAWFUL BASIS FOR PROCESSING YOUR PERSONAL DATA

We have a lawful basis for our processing of your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under a contract with you, and required by law, and with your consent.

If you are in the European Union, the processing of your Personal Data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities (except when an exception applies as described below):

  • Consent. By using our Website, you consent to our collection, use, and sharing of your Personal Data as described in this privacy policy.
  • Legitimate Interests. We will process your Personal Data as necessary for our legitimate interests, balanced against your rights and freedoms.
  • To Fulfill Our Obligations to You under our Contract. We process your Personal Data in order to fulfill our obligations to you pursuant to our Contract with you.
  • As Required by Law. We may also process your Personal Data when we are required or permitted to by law.

6. SPECIAL CATEGORIES OF INFORMATION

We generally do not request you provide and do not process any special categories of Personal Data. Eved does not ask you to provide, and we do not knowingly collect, any special categories of Personal Data from you.

7. AUTOMATED DECISIONS MAKING

We generally do not use your Personal Data with any automated decision making processes. Eved does not use your Personal Data with any automated decision making process.

8. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Data:

  • to present our Website and their contents to you;
  • to provide you with information, products, or services that you request from us;
  • to let our other Website users know about your products and services or event requests and to facilitate transactions between you and these other users;
  • to provide you with notices about your account, budget status, and transaction records;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
  • to notify you about changes to our Website or any products or services we offer;
  • to facilitate transactions between you and the other users of our Website;
  • to allow you to participate in interactive features on our Website;
  • to fulfill any other purpose for which you provide it;
  • for any other purpose with your consent.

9. DISCLOSURE OF YOUR INFORMATION

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. We disclose your Personal Data to a few third parties, including:

  • our subsidiaries and our affiliates;
  • our third-party service providers that we use to support our business;
  • to a company we merge, acquire, or that buys us, or in the event of change in structure of our company;
  • to comply with our legal obligations;
  • to enforce our rights; and
  • with your consent.

We may also disclose your Personal Data:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our Terms of Use and other agreements; and
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Eved, LLC, our customers, or others.

10. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Data for third-parties to advertise to you, our advertising to you, and other targeted advertising.

Promotional Offers from Eved. We will only use your contact information to promote our own products and services with your express consent. If you wish to change your choice, you may do so at any time by sending us an email stating your request to help@eved.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

11. YOUR RIGHTS REGARDING YOUR INFORMATION

You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, transfer certain Personal Data to another controller, withdraw your consent at any time, and the right to have us erase certain Personal Data about you.

  • Access and Update. You can review and change your Personal Data by logging into the Websites and visiting your "My Settings" page.
  • Restrictions. You have the right to restrict our processing of your Personal Data under certain circumstances.
  • Portability. You have the right to request that we provide you a copy of your Personal Data in structured, commonly used and machine-readable format.
  • Withdrawal of Consent. You may withdraw your consent at any time by closing your account.
  • Right to be Forgotten. You have the right to request that we delete all of your Personal Data.
  • Complaints. You have the right to lodge a complaint with the applicable supervisory authority.

You may exercise any of the above rights by contacting us through any of the methods below.

12. DO NOT TRACK SIGNALS

We do not track you over time and across other third-party websites or services. We currently do not honor do-not-track signals that may be sent by some browsers.

13. DATA SECURITY

Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by keeping your password to our Websites confidential.

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions information will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk.

14. CONSENT TO PROCESSING OF PERSONAL DATA IN OTHER COUNTRIES

We may process your Personal Data outside of your home country, including to the United States. We only do this when we are legally permitted to do so and when we have appropriate safeguards in place to protect your Personal Data.

If you are a resident of the European Economic Area ("EEA"), in order to provide our Websites, products, and services to you, we may send and store your Personal Data outside of the EEA, including to the United States.

15. DATA RETENTION PERIODS

We retain your Personal Data for as long as you keep your account open. After you close your account, we may retain your Personal Data:

  • for as long as necessary to comply with any legal requirement;
  • on our backup and disaster recovery systems in accordance with our policies and procedures;
  • for as long as necessary to protect our legal interests or otherwise pursue our legal rights and remedies; and
  • for data that has been aggregated or otherwise rendered anonymous, indefinitely.

16. CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated. If we make material changes to how we treat our users' Personal Data, we will notify you by email to the email address specified in your account and/or through a notice on the Website's home page.

17. CONTACT INFORMATION

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may do so at the contact information below or through the "Contact" page on our Websites.

To Contact Eved (Processor)

Eved
5641 Howard Street
Niles, IL 60714

Within the United States: +1 (312) 465-5151
Within the UK: +44 20 71 93 47 91
Within Germany: +49 80 01 81 23 72

help@eved.com


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